SERV Ownership Check
Verify property ownership at scale. Instantly. Reliably.
SERV’s Ownership Check is a real-time, API-first verification service that confirms property ownership and proprietor name using authoritative data from the Victorian Register of land. Built for seamless digital integration, it delivers unmatched speed, accuracy, and confidence - reducing risk, manual effort, and compliance overhead.
Traditional property ownership verification is slow, manual, and unreliable.
Asking customers to upload title documents. Calling call centres for confirmation. These outdated processes consume time, introduce risk, and erode customer trust.
Manual workflows, fragmented systems, and limited access to real-time data lead to inconsistent results. Whether in real estate, finance, legal, or utilities, high error rates and verification delays cause costly disruptions.
Causing delayed transactions, frustrated customers, and contracts that may not hold up under legal scrutiny.
Ownership Check delivers 80% of responses within 300ms
Today’s digital workflows demand real-time accuracy.
From Know-Your-Customer (KYC) checks and onboarding to automated settlements and grant approvals, legacy verification methods simply can’t keep up.
With rising regulatory scrutiny around anti-money laundering and identity assurance, organisations need auditable, source-verified ownership data - delivered instantly and securely.
Customers now expect seamless, accurate verification as part of a modern experience and SERV’s Ownership Check product delivers just that.
Ownership Check supports thousands of API checks per minute with >99.9% uptime
Ownership Check connects you directly to Victoria’s single source of truth for property ownership.
Ownership Check connects directly to the Victorian Register of Land, providing real-time, legally defensible ownership data.
Built with flexible match logic, robust security protocols, it integrates seamlessly into existing workflows and supports high-volume, API-driven automated environments with ease.
Discover how Solar Victoria automated property ownership verification for faster approvals
By accessing SERV’s Ownership Verification API, Solar Victoria:
- Doubled on-the-spot approvals from 19% to 38%
- Eliminated the need for applicants to obtain, scan and upload Council Rates Notices
- Reduced reliance on Optical Character Recognition (OCR) technology through API integration
- Improved the online customer experience and reduced the time to submit applications by 24%
Real users. Real value.
Real Estate Agents
Agents are verifying vendor authority before listing - preventing invalid listings and reputational risk.
Legal & Conveyancing Practitioners
Practitioners are confirming accuracy of sales authority and leasing forms with real-time owner validation.
Information Brokers &
Data Aggregators
Contract management platforms are bundling Ownership Check with Verification of Identity (VOI) processes to deliver comprehensive digital verification services at scale.
Financial Services
Lenders and brokers are reducing lending risk, preventing delays and enhancing fraud prevention.
Government Grant Teams
Agencies can automate eligibility validation without manual paperwork, streamlining their grant approvals and regulatory compliance.
Digital Identity Verifiers
When integrated with off the shelf Verification of Identity (VOI) platforms it streamlines onboarding and the Know-Your-Customer (KYC) journey to reduce identity fraud.
Testimonials
"Before implementing the Ownership Check, every customer needed to obtain and upload a copy of their Council Rates Notice when applying for a Solar Homes rebate. The automated scanning and reading of these documents would often fail, resulting in a high volume of applications needing to be manually assessed by our Customer Experience Officers. The process of manually verifying uploaded
Council Rates Assessment notices was time-consuming and prone to delays, which frustrated both our staff and applicants. We knew we needed a more efficient solution to meet the growing demand and provide a better experience for Victorians looking to switch to solar energy."
Amber Benjafield
Director, Customer Experience
Solar Victoria
“This API solution not only improved efficiency and accuracy, but the technology has revolutionised the way we process applications and helped reduce our average processing time. This has helped us with our core focus of putting the customer first and placing an emphasis on using insights and data to drive a better experience”
Gerald Dillon
Director, Enterprise Digital Strategy & Services
Solar Victoria