Contact Us
How can we help?
We’re here to SERV.
Our front desk is open by appointment only to support customers without professional representation. Please book an appointment via our online booking system.
Land Registry
Land Registry support or enquiries
Monday to Friday, 8:30am to 4:30pm
(excluding Victorian Public Holidays)
Bookings are essential
We are unable to assist walk-in customers without an appointment.
Our front counter services are available by appointment only to support customers without professional representation.
Please book an appointment via our online booking system to help us provide these services safely.
LANDATA®
Providing access to Victorian land title and property information
Monday to Friday, 8:30am to 5:00pm
(excluding Victorian Public Holidays)
Complaints Management Process
At SERV, we value your feedback and are committed to listening to and addressing customer concerns. Whether you have a complaint or a suggestion for improvement, your feedback helps us improve our services. Learn more about how we manage complaints in our Complaints Management Process.
Land Services Victoria
Whilst SERV work closely with Land Services Victoria, it is important to note that we are not able to directly assist with some enquiries.
They include enquiries and matters relating to
- Subdivision/Easements/Adverse Possession or the Water Register
- Service of court documents to the Registrar or feedback, including complaints, about Land Services Victoria or The Victorian Registrar of Titles.
If your enquiry is in relation to any of these matters, please submit your enquiry through our online form and it will be sent to the relevant department within Land Services Victoria who will respond to your enquiry via email.