About SERV

We're here to SERV

We are SECURE.

Privacy and cybersecurity matter to us because they matter to you. We use the latest cloud-native technology to keep one of Australia’s largest registries safe and secure.

We are ELECTRONIC.

We use modern technology solutions like APIs and automation to make our industry more efficient, reliable, sustainable and secure. Our team of in-house specialists maintains and enhances critical systems for SERV and our government partners.

We are REGISTRIES.

Registry administration and customer service are at the core of what we do. Our team of registry experts ensures we uphold the integrity of the registry and our datasets by accurately processing transactions.

We are VICTORIA.

Based in Melbourne, we work closely with our Victorian Government partners to serve the people of Victoria. We harness the registry's potential by providing insights, products and services that contribute to the state's economic vitality.

We are Secure Electronic Registries Victoria.
And we're here to SERV.

Our Vision

We're passionate about our goal to provide Australia's most innovative and trusted registry services. We develop systems to improve efficiency, security and dependability. We act with integrity, generating growth and value for the benefit of all Victorians.

Mother and father sitting on arm chair in nursery and holding a young baby with dog at their feet.

Our History

In August 2018, the Victorian Government granted us a 40-year concession to administer registry services for the 160-year-old Victorian Land Titles Office.

Formerly Victorian Land Registry Services (VLRS), we became Secure Electronic Registries Victoria (SERV) in 2021.

SERV's single shareholder is Aware Super, an Australian-owned superannuation fund. Aware Super is one of Australia's largest superannuation funds with more than 1.1 million members, most of whom are nurses, doctors, teachers and members of the public service. Their purpose is to be a force for good in superannuation, retirement and advice, driving better outcomes for their members, families and communities. This purpose aligns entirely with our commitment to create public good and deliver shareholder value.

What We Do

We partner with the Victorian Government to administer the Victorian Land Registry.

We process more than one million property transactions every year.
We uphold the registry's accuracy to provide the single source of truth of Victorian property information.
We use technology to improve the efficiency and dependability of registry services.
We keep your personal information secure.
We offer reliable identification and verification checks.
We provide valuable industry insights to inform policy and business decisions.

Our Strategic Enablers

Our five strategic enablers guide everything we do. Working closely with our government partners, we invest in our people and technology to deliver the best possible experience for our customers.