SERV - Secure Electronic Registries Victoria
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End of Year closure dates:
SERV will be closed from 3.30pm, Tuesday 24 December and will reopen on Thursday 2 January 2025.
Land Registry
Land Registry support or enquiries
Monday to Friday, 8:30am to 4:30pm
(excluding Victorian Public Holidays)
Bookings are essential
We are unable to assist walk-in customers without an appointment.
Our front counter services are available by appointment only to support customers without professional representation.
Please book an appointment via our online booking system to help us provide these services safely.
LANDATA®
Providing access to Victorian land title and property information
Monday to Friday, 8:30am to 5:00pm
(excluding Victorian Public Holidays)
Complaints Management Process
SERV recognises the importance and value of listening and responding to feedback from our customers. Please see our complaints management process here.
Land Use Victoria
Whilst SERV work closely with Land Use Victoria, it is important to note that we are not able to directly assist with some enquiries.
They include enquiries and matters relating to
- Subdivision/Easements/Adverse Possession or the Water Register
- Service of court documents to the Registrar or feedback, including complaints, about Land Use Victoria or The Victorian Registrar of Titles.
If your enquiry is in relation to any of these matters, please submit your enquiry through our online form and it will be sent to the relevant department within Land Use Victoria who will respond to your enquiry via email.
Plan of subdivision or property dealing
To check the progress of a plan of a subdivision or dealing relating to your property, visit LANDATA® and select ‘Property Transaction Alert’.